References

Additional sources and materials

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2. Glazl F. Konfliktmenedzhment. Nastol'naya kniga rukovoditelya i konsul'tanta. / Per. s nem. Kaluga.: Dukhovnoe poznanie, 2002.
3. Hoglund V. and J.W. Ulrich - eds. Conflict control and conflict resolution. Copenhagen, Muksgaard, 1972.
4. Darendorf P. Ehlementy teorii sotsial'nogo konflikta // Sotsiol. issled. 1994. № 5.
5. Mastenbruk U. Upravlenie konfliktnymi situatsiyami i razvitie organizatsii / Per. s angl. M.: In-fra-M, 1996.
6. Vorozhejkin I.E., Kibanov A.Ya., Zakharov D.K. Konfliktologiya. Uchebnik. M.: Infra-M, 2000.
7. Zajtsev A.K. Sotsial'nyj konflikt. M.: Academia, 2000. 
8. Dmitriev A.V. Sotsial'nyj konflikt: obschee i osobennoe. M.: Gardariki, 2002. 
9. Moor C.W. The Mediation Process. San Fransisco: Josey-Bass Publishers, 1986.
10. Ury W. Getting Disputes Resolved. San Fransisco: Josey-Bass Publishers, 1988.
11. Boomers G.B.J. & Peterson R. V. -eds. Conflict Management and Industrial Relations. Boston: Kluwer-Nijhoff Pub., 1982.
12. Akoff R., Ehmeri F. O tseleustremlennykh sistemakh. / Per. s angl. M: Sov. radio, 1974.
13. Kozer L. Funktsii sotsial'nogo konflikta. / Per. s angl. M.: Idef-Press, Dom intellektual'noj knigi, 2000.
14. Terner Dzh. Struktura sotsiologicheskoj teorii. / Per. s angl. M.: Progress, 1985. 
15. Blake R.R., Mouton J.S., Shepard NA. Managing intergroup conflict in industry. Houston, Texas: Gulf, 1964.
16. Thomas K.W., Kilmann R.H. Thomas-Kilmann conflict mode instrument. Tuxedo, N.Y.: Xicom, 1974.
17. Zimmel' G. Izbrannoe. M: Yurist, 1996.